INVESTOR FACILITATION SERVICES
TISEZA–TRA Tax Facilitation and
Certificate of Incentives Services
Overview
Through the TISEZA One-Stop Facilitation Centre, the Tanzania Revenue Authority (TRA) provides tax-related facilitation and guidance to investors throughout the investment lifecycle. TISEZA serves as a central coordination and facilitation point, supporting investors in navigating tax-related procedures and requirements while coordinating with TRA and other relevant government authorities.
The TISEZA–TRA function focuses on facilitating investor applications, reviewing exemption documentation, supporting Certificate of Incentives processes, and coordinating communication and documentation between investors and the relevant authorities.
Key Services
- Receiving and Reviewing Exemption Letters
TISEZA receives exemption letters and related supporting documentation submitted by investors for facilitation and review. The documentation is assessed to ensure that the required information and supporting documents are properly presented before being forwarded to the relevant authorities for consideration and further action.
- Preparation of Cover and Forwarding Letters
TISEZA prepares official cover and forwarding letters to support investor applications and submissions. These letters facilitate the formal transmission of documents to TRA and other relevant government institutions, ensuring that submissions are properly documented and directed to the appropriate authority.
- Consultation on Certificates of Incentives
TISEZA provides consultation and guidance to investors on matters relating to Certificates of Incentives. This includes assisting investors to understand applicable requirements, procedures, supporting documentation, and processes associated with obtaining and utilizing investment incentives.
Investors may also receive guidance on the appropriate steps to follow and the relevant authorities involved in the incentives process.
- Validation of Certificates of Incentives
TISEZA facilitates the validation of Certificates of Incentives by reviewing relevant certificate information and supporting documentation and coordinating with the appropriate authorities where necessary.
This service assists investors in obtaining appropriate guidance regarding the validity, applicability, and associated incentives provided under their Certificates of Incentives.
Investor Facilitation
The TISEZA–TRA function is designed to make tax and investment incentive-related processes more accessible, coordinated, and efficient for investors. Through the One-Stop Facilitation Centre, investors can obtain guidance, submit relevant documentation, receive consultation, and receive support in coordinating their applications with TRA and other responsible government institutions.
TISEZA's role is primarily focused on facilitation, coordination, documentation support, and investor guidance, while statutory tax administration, approvals, determinations, and other regulatory decisions remain the responsibility of the competent government authorities.
Supporting Investors Throughout the Investment Lifecycle
By bringing relevant government services together through the One-Stop Facilitation Centre, TISEZA helps reduce administrative barriers and provides investors with a coordinated point of access to tax and investment incentive-related services.
The TISEZA–TRA function contributes to a more transparent, coordinated, and investor-friendly investment environment by supporting investors as they establish, expand, and operate their businesses in Tanzania.
Commitment to Investor Service
TISEZA is committed to strengthening investor facilitation by providing accessible, coordinated, and responsive support through the One-Stop Facilitation Centre. Through collaboration with TRA and other government institutions, investors are supported in navigating relevant procedures while ensuring that applications and documentation are appropriately coordinated with the responsible authorities.